Ryanair has announced new boarding rules, which have left many misfortunes.
The airline said it would scrap paper boarding passes and instead support digital tickets.
By summer, the plan should be operated with plans where the physical path is fully implemented by the end of the year.
This will make the airline completely paperless first. This means that passengers will have to present their boarding pass via the Ryanair app, Miller reports.
“We're excited to announce that we're looking forward to seeing you in the process of making this a reality,” said Michael O'Leary, CEO of Ryanair, at a press conference in October. “We believe everything will be done on the app for May 1st.
Approximately 60% of Ryanair passengers use the app. O'Leary had expected this to rise to 80% by the end of 2024 before reaching 100% in spring 2024.
Not only will you eliminate printed boarding passes, but your physical check-in desk may also be removed.
“I am one of the last people still appearing on my paper,” he said. “But it works very well. (the app) tells you if there is your gate and delay.”
Currently, passengers will be charged £55 if they forget to check in online.
O'Leary argued that by discarding the check-in desk and physical boarding pass, passengers do not need to pay to print tickets at the airport again.
Many people predicted chaos because they thought change was unnecessary. One person says, “What a ridiculous rule. They're trying to make things difficult for a total reason.”
However, some customers have expressed concern about what this means to them.
One traveler told Birmingham Live: “Even if the battery dies, it's okay to say you can do it all at the gate.
The change sparked discussion with others who point out that older people who do not have smartphones suffer from the new rules.
Another passenger challenged the idea of moving digitally speeding up the process. “Is digital faster? It's not likely! They're not ready and we have to wait while they grope to find a pass on their phone. Those who have paper are much faster.”
Others say that moving to a digital pass is inevitable as moving to a digital pass is already mostly online on many other passes, such as concert tickets and other events.
