If you're looking to get a better hotel room, these simple tips may shake up your favor odds. You're simply asking for a free upgrade, and if so, what's the best way to phrase your request? Hotelier expert Julia Krebs shares insights on how to increase your chances of getting an upgrade.
Being polite and personality is essential, and a warm smile and friendly tone can make a difference. Referring to special occasions such as anniversary or birthdays can serve as a great icebreaker.
When phrasing a request, try saying, “Are there any free upgrades available today?” However, try to use a demanding casual tone that shows you respect the hotel's policies while expressing your interest, Julia suggests.
Receptionists can provide a lower upgrade fee or move them to a better room after the first night or second stay.
It may also depend on the time. Checking in at around 6pm may increase your chances. Rooms that have not been sold or cancelled are more likely to be upgraded at this time. If you are traveling alone or as a couple, you may be lucky compared to a family of six with three rooms.
Being thoughtful and caring can leave a lasting impression. Small gestures that thank the staff for their thanks can help build positive relationships and lead to more perks during your stay if an upgrade is not possible.
Loyalty status plays a key role in whether or not you obtain an upgrade. Members of the hotel's loyalty program often get a priority for free upgrades. This strategy aims to reward and retain valuable repeat customers.
Occupancy level is another factor – hotels are more likely to offer free upgrades during periods of low occupancy.
High occupancy periods may limit the dates of power outages such as Christmas and New Year for free upgrades.
On the day of the week, for example, at resort facilities, weekend stays are generally less busy than weekends.
With these simple tips in mind, you'll end up getting a free upgrade as part of your trip.
