One of the four Cathay Group lines, Cathay Cargo, is proud to have been awarded the Innovatopia Award in Air Cargo Safety and Security at the Air Cargo Forum India (ACFI) Awards 2025.
Rajeshmenon, the Middle East and Africa, said Director of Cargo Freight for Cathay Region, said, “We are truly honored to receive the Innovear Award for Air Cargo Safety and Security. Safety and security is more than a compliance metric. We reinforce our team's relentless efforts and our vision to provide reliable, safe, and ready for the future.”
Hong Kong's Cathay Cargo and Cathay Cargo Terminals hold a complete suite of IATA CEIV certified, including Pharma, Fresh, Live Animals and Lithium Batteries, highlighting Cathay's ability to safely and efficiently handle special cargo. Terminal is also the organization that successfully achieved IATA SEMS certification in its first ground handling in Asia and the highest level for first-time certification.
To consistently adhere to safety regulations and customer requirements, Cathay Cargo implements a rigorous training programme for staff and ground handlers. Its Cargo Agent Operations Program (CAOP) promotes compliance with e-commerce cargo declaration and physical handling, particularly those that include lithium batteries.
Cathay Cargo Terminal has made a pioneering leap into workplace safety by becoming Hong Kong's first air cargo terminal to integrate AI with CCTV infrastructure. Through our partnership with AI Safety Technology Leader Intenseye, Cathay Cargo Terminal monitors and detects real-time risks, including:
Personal Protective Equipment (PPE) Unstable Vehicle Proximity Aisle Violation Unmanned Shipping (via Custom Build Aerat) for unmanned shipping at truck docks
This AIREDY system is designed with privacy-first principles through Intenseye's ethical UI and plays a key role in supporting the Cathay Cargo Terminal's vision of zero-harm operation.
The terminal's robust safety culture was further verified with five wins at Hong Kong's Occupational Safety and Health Awards in 2024.
Earlier this year, Cathay Freight became the first air cargo operator to implement one record data standard for daily operations, prior to its January 2026 target, highlighting its commitment to major digital conversion of air cargo.
Cathay Freight continues to embrace digital transformation, boosting its workforce and improving its overall customer journey. Tools such as digital hubs allow timely and responsive interactions with customers, while freight connectivity apps streamline frontline operations by allowing staff to instant access to key information such as rosters, assignments, flight schedules and more.
