The final day of Experience Africa 2025 shifted focus from inspiration to preparation. We focused on what we really need to build a resilient travel business. From risk management and insurance to crisis response and traveler safety, all sessions for the day were about protecting your clients (and your reputation) in an unpredictable world.
This was not about scary tactics. As risk becomes an increasingly important part of the sales conversation, we have seen practically how African travel businesses become proactive rather than reactive.
Spotlight Session: Risk Management for Today's Travel Conditions
This session brought together Africa and global experts to talk about how to maintain your business in the future through better risk management. The panel featured Lloyd Figgins from Trip Group, Clint Myers from Redpoint Resolutions, and Deanna Caffrey from Redpoint Travel Protection.
They explored how geopolitical changes, climate events, cybercrime and high-value travel trends can reshape what travelers expect, and what the industry must prepare for.
Three important takeouts for travel professionals:
You will get difficult questions from your clients. So set yourself for success. Having the right risk partner means you're ready with smart and confident answers. Safe sale. Travelers are already thinking about risks, especially in new destinations and remote locations. Use this to build trust and stand out. Would you like to offer a luxurious experience? After that, the protection strategies should be consistent. High-end travelers are looking forward to high-touch support, including emergency response and cancellation covers.
Why Uganda Airlines should be on your radar
Uganda Airlines brought warmth and energy to the coffee break with a lively presentation that highlighted the growing network of routes. The team shared exciting news about direct flights between Entebbe and Lagos, as well as future plans to improve connectivity in the region. Guests gathered to connect, fuel and learn more about what's next for Uganda's national airlines.
Shall we meet in 2026?
Experience Africa 2025 may be over, but the momentum isn't. We are already planning a show for next year – the same format, the same topics, new opportunities. want? Let us know and we will make sure you are hearing the details first.
