Hospitality Management Qualifications provide a wide range of career foundations beyond hotels and hospitality itself, addressing South Africa's rapidly expanding needs for service and customer-centric education.
Graduates can participate in numerous positions within the company, including banking, retail, sales, communications, information technology, marketing, accounting, HR, consultation, product development, and more. These are all employees who understand roles that require a strong customer-centric attitude and client interfaces and can handle a variety of crises and diversity.
IIE School of Hospitality & Service Management (IIEHSM) offers eight courses to choose your career path in the hospitality industry. One of the courses, the Bachelor of Service Management, is designed to develop students into effective service managers within a variety of industries. The key to this program is to fully understand services as a universal language of business.
The Iie Bachelor in Service Management degree opens up a world of opportunities to develop confidence, professionalism and business expertise. With skills and mindset, students pursue their interests and passions worldwide, create extraordinary experiences, and provide opportunities to run and run businesses at all levels.
IIE's Bachelor of Service Management offers three professional routes:
Service Management: Banking Services Management: Retail Services Management: Communications and Information Technology
It is offered both as a full-time, a long 3-year degree, or as an online program for four to seven years.
Marna Swanepoel, lecturer at the IIE Hospitality and Services Management School in Cape Town, said: “Apart from hospitality-centric skills, these graduates need analytical and problem-solving skills, delegation and task management, marketing and finance, networks, networks and people management. Hospitality graduates excel in a wide range of industries.
“I think hospitality alumni are undoubtedly positioned in today's service-oriented world. By leveraging this multipurpose talent pool, businesses can benefit from their skills, change the customer experience and shape the future of service management,” she says.
IIEHSM has campuses in Johannesburg and Cape Town. For more information, please email their website or email info@iiehsm.com.
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