Ryanair charges Ruby Flanagan for £50 and takes a water bottle on the flight. (Image: Mirror)
After a recent carelessly violating Ryanair's strict baggage policy, 60 euros (49.95 pounds) has recently gone down to €60 (49.95 €) from the pocket. Unexpected charging is often not due to an oversized bag, but rather a seemingly harmless water bottle.
Irish airlines are famous for providing rock bottom fares and make-up for them at a sudden extra charge frequently collected for passengers deemed to have exceeded their baggage allowance at the gate Just do it. Unfortunately, one flyer became the latest casualty of the policy during a short trip to Dublin, reports Mirror.
Reporter Ruby Flanagan had planned a quick vacation to visit friends in the Irish capital, and given the short period, he chose a backpack and “small” with dimensions of 40 x 20 I have booked a “non-priority” ticket that allows bags. X 25cm, designed to fit under the front seat.
The return ticket cost only £35.86. She said: “Last year, I hooked my backpack from Amazon, which perfectly matches the size requirements of the airline, and became my trusty travel companion on numerous flights.
“I was confident in the utility and didn't rethink it when I was preparing for my next trip. At 5:30am on Saturday, February 1st, staff at Ryan Air Gate scanned the board pass. Sometimes I ran around Stansted Airport. No hitch.”
Ruby has been using his backpack without any problems on his previous flights. (Image: Undefined)
However, when Ruby returned from Dublin, she arrived at the gate for Stansted's return at 12:05pm. However, when she headed for the plan about 15 minutes later, she was stopped by a Ryanair employee.
She explained: .
“As I came back on my shoulder, the staff gestured slowly towards the water bottle and demanded, 'It needs to go to the bag.'
When she asked why she was told she had to store all the extra items in her bag before boarding. She was sent back to the waiting room and paniced as she tried to put a 750ml bottle in her bag.
Ruby had to pack a bottle of water into a bag. (Image: Mirror)
Ruby wasn't the only one, as she explained that several other passengers were also repacking their bags at Ryanair's request.
When she accused Gate for a second scan of her boarding pass, she was told by another staff member that her bag was too big. She reports that she said, “That bag is too big. You have to pay to go there and get on the flight.”
Ruby said: “The statement surprised me and asked why I couldn't carry the bottle outside my bag like I had on my previous flight. The water bottle wouldn't fit in my bag. If not, it would count as extra luggage – no go with my fare type.
“In confusion, I repeated my questions and made clear to myself by highlighting the 'water bottle'. ”
She said she saw fellow travelers with laptops, burger king bags and travel pillow waltz through security without any problems. She said “the situation was baffling,” and “cannot understand the contradiction.”
Others caught up in Ryanair's net tried to protect their luggage choices and discussed things like, “I flew here with a bag like this, why can't I fly?” It reflected the confusion of the
However, time to fight back was over as Ryanair closed the flight gate. Ruby never turned his back or missed a flight by airline staff, so he asked the staff “what should she do?”
The bag fits under the seat of the Ryan Air Flight. (Image: Mirror)
The staff replied, “You have to pay either way.” It highlights payment for the second bag in the outbound journey, and is now highlighting payment for oversized items.
With only 15 minutes to take off, her seat is not available, she wields the card machine and approaches her submissive, resigns to a fee of 60 euros, and wins an unknown yellow sticker in her backpack .
She noted at least four similar branded passengers during the flight. Just ten minutes before the wheels rose, another passenger and Ruby rushed towards their gates.
After purchasing a cheap Ryan Air Flight, Ruby was hit with an extra charge. (Image: Mirror)
Her carry-on, previously accepted on a journey from Stansted just two days ago, was now tied to hold for an infinite violation. Its dimensions exceeded the limit thanks to its protruding handle. She said the answer was stoic to both me and the luggage handler.
During the 50-minute flight back to London, it dawns on Ruby, discarding the bottle on arrival and buying a new one for £25 on arrival would be more cost-effective.
Upon landing, Ruby filled out a complaint form on Ryanair regarding the fees, detailing the entire incident. In response, Ryanair said, “the baggage fee charged to carry a water bottle separate from the carry-on baggage before she rejected the claim and repeated the exact phrasing from the baggage policy on its website. “We are disagreeing with the issue.”
Following this dramatic event, Ruby decided to take up the issue with the Ryanair press team. Would you like to bring your own water bottle and buy plastic ones at the airport and know if the latter is permitted?
Additionally, she asked whether this rule applies to neck pillows, scarves, umbrellas, and other items normally attached to the bag during travel. This was important to be clear as it contains only the information provided on the baggage page. “All fares include one small personal bag that can be mounted, including a handbag, a backpack, and laptop bag (40x20x25cm). The seat in front of you.”
The official response from Ryanair said, “This passenger booked a basic fare ticket for this flight from Dublin to Stansted (February 4th), and it was in their permitted bags. It didn't fit so she had to pay the standard gate baggage fee (60 euros).
